Attend your appointment

Find your psychiatrist and tap Attend appointment to join their waiting room, 5 minutes before your appointment time.

Not sure who your psychiatrist is? It’s in your booking confirmation email or text message, or call us on 1800 573 297.

Need another appointment? Book your next appointment. Fees apply for late cancellations and missed appointments.

Tips for your appointment

Before you join

If you can’t connect

If you’re not in the waiting room or have technical problems, your psychiatrist will call your mobile (as listed in your patient profile) up to 3 times, so please stay online, and may send you a link to another video platform.

If we can’t make contact within 20 minutes, the appointment counts as missed and the full fee is charged to your card on file.

What to expect: a short video

What do you need help with?

A hospital stay or day program New admissions for you, a loved one or a patient 1800 284 830

In immediate danger, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.