Avive Virtual Care· formerly Cloud Clinic

Book an appointment

For existing patients.

If you’ve completed our intake process, you can book your next appointment online with your psychiatrist.

Smiling woman using a tablet at home

Tips for your appointment

Before you join

If you can’t connect

If you’re not in the waiting room or have technical problems, your psychiatrist will call your mobile (as listed in your patient profile) up to 3 times, so please stay online, and may send you a link to another video platform.

If we can’t make contact within 20 minutes, the appointment counts as missed and the full fee is charged to your card on file.

What to expect: a short video

New patients

New to Avive Virtual Care?

You’ll need a referral from your GP or specialist. Send it to us and our team will match you with a psychiatrist and send your intake forms. Not sure about something? Call or email us.

Not for emergencies

Avive Virtual Care isn’t an emergency or crisis service. If you or someone else is in danger, call 000. For support any time, call Lifeline on 13 11 14.

What do you need help with?

A hospital stay or day program New admissions for you, a loved one or a patient 1800 284 830

In immediate danger, call 000. For 24/7 crisis support, call Lifeline on 13 11 14.