Avive Virtual Care· formerly Cloud Clinic
Specialist care for adults, from home.
Private psychiatry appointments by secure video, with experienced consultant psychiatrists. You’ll need a referral from your GP or specialist.
What we help with
Our psychiatrists assess, diagnose and treat a wide range of mental health conditions, and work with your GP, psychologist and other treating clinicians to support your care over time.
Your appointments
1
A 45 to 60 minute assessment. Your psychiatrist talks with you about your symptoms, history and goals, and starts working with you on a treatment plan.
2
Standard (20 minutes) or extended (30 minutes) reviews to check your progress, adjust treatment and review any medication.
3
We keep your GP and referring doctor informed. Where it suits your care, your GP can continue your treatment once you’re stable.
Wait times are estimates and change with psychiatrist availability. See current wait times.
Eligible patients living in Modified Monash Model 2–7 locations, including Department of Veterans’ Affairs card holders, may be able to have a bulk-billed psychiatric assessment (MBS Item 291). Check your eligibility.
New patients
You’ll need a referral from your GP or specialist. Send it to us and our team will match you with a psychiatrist and send your intake forms. Not sure about something? Call or email us.
Not for emergencies
Avive Virtual Care isn’t an emergency or crisis service. If you or someone else is in danger, call 000. For support any time, call Lifeline on 13 11 14.
